Bridge the gap between operations & engineering
Bridge the gap between operations & engineering

Task analysis

Each Human Factors contribution starts with a task analysis. This step is required to get information about how the human operators perform their tasks. Typical outcomes of a task analysis are:

  • task allocation: how the work is divided over the jobs
  • physical and mental workload
  • walking routes
  • communication lines
  • work relations between operators
  • workplace requirements
  • field-of-vision requirements
  • User Interface requirements
  • crew preferences, concerns and ideas

For the best results, a task analysis should take place in a real work situation, preferable on a comparable vessel. Usually the analysis is based on interviews and observations, but more formal methods like a HTA (Hierarchical Task Analysis) are also possible.
If a real work situation is not available, onshore walk-through / talk-through sessions with crew members can be a good alternative.
A common misconception is that task analysis information is part of the standard expertise of a shipyard: be noted that most yard engineers have no actual sailing experience and are often not allowed to directly interact with crew members.


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